Shipping & Returns

Orders placed on our site are shipped directly  to your doorstep. We are dedicated to reliable, fast order fulfillment so that you can shop from the comfort of your own home, and receive your shipments in a timely and convenient manner.

Delivery Costs:

Delivery costs to main city centres in South Africa : R450

Transit time:

We would love to get you scooting as soon as possible. But sometimes our third party courier company may have some delays…especially in the peak season.

Please allow 3-5 days for delivery….but actually it should be with you in 2 working days on average to main city centres.

When your order is dispatched from us, you will receive a ‘Shipping confirmation’ email, which details the courier company used and waybill number. If you would like to follow up on delivery, simply call the courier company and quote the waybill number.

White Glove Delivery Service :

Although our products are ready out oft he box, no assembly or setup is needed

We offer a white Glove delivery service within a 60km radius of Johannesburg, Pretoria, Durban and Cape Town.

We assist you to set up and explain in details how to use your scooter, answer any in person questions you may have and assist in set up and un boxing.

If you are out of the 60km radius, don’t worry, we send you an in depth video to assist with unboxing and set up.

Our scooters and wheelchairs are super simple to set up…. and theya re ready to go right out of the box.

Our friendly support staff are on hand to help and can assist with a video call or telephinically to help you with the unboxing

Where we don’t deliver:

We cannot deliver to PO Boxes, plots, farms or rural areas.

Deliveries to these areas may incur a surcharge, please contact us  0861467772 for details

Returns and refunds:

Our products carry a 2 year warranty, which can be extended to a life time warranty. Check with your sales agent for details.

If the scooter is not suitable for your needs,  you have the right to return it to us for a full refund within 5 days of purchase.