Free shipping Call 0861467772
Free Shipping Call 0861467772

Frequently Asked Questions

Shopping Online

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Shipping & Returns

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Warranties & Repairs

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How to Order


How do I order?

By telephone:

  • Feel free to pick up the phone and order by phone on 0861 46 7772.

Online orders:

  • Simply order and checkout online and we will deliver to your door within 2 days (3-5 for outlying areas)

Collection:

  • Feel free to pop into our showroom to browse and collect there and then :)

What payment methods are available?

We accept all credit cards for online orders and of course you can swipe a card when you collect from our showroom.

Sorry we don’t offer laybyes.

How do I arrange a quote for medical aid?

This is done 3 ways:

1. Online: When you are in the product page, click ‘request quote button’ and check out the normal way. No payment will be required, and you will receive a quote in your email box immediately.

2. Click the ‘request a quote’ link in the top menu and fill in the details. We will send you a quote ASAP.

3. Call us on 0861 46 7772 to request a quote

How Can I Return A Product?

If you receive your mobility scooter and you for any reason want to return or exchange. We do this on a ‘no questions asked’ basis. Make sure this is done within 7 days of purchase and we will happy to refund or swap the scooter with one that will suit your needs

Payment & Shipping


What Shipping Methods Are Available?

We deliver directly to you door. In JHB and PTA our own delivery vehicles are used, and rest of the country will be delivered by one of our courier partners. All the details will be emailed when the order is shipped.

How Long Will It Take To Get My Package

For JHB and PTA you will receive your scooter within 2 days. Assembled and ready to go.

However outlying areas delivery transit time is 3-5 days. The scooter will be boxes and some assembly will be needed. Very simple and we will be able to assist if needed.

Who Should I Contact If I Have Any Questions?

Feel free to contact one of of sales team on 0861 46 7772.

or email us on sales@mobilityscooters.co.za

Do You Ship Internationally?

We do ship internationally on a ex-warehouse basis. We do not arrange the transport and customer would need to arrange a collection at our warehouse.

How Can I Return A Product?

If you receive your mobility scooter and you for any reason want to return or exchange. We do this on a ‘no questions asked’ basis. Make sure this is done within 7 days of purchase and we will happy to refund or swap the scooter with one that will suit your needs.

 

Unfortunately international orders cannot be returned.

Have any questions we didn't answer?