Manuals, Literature

• Owners manual
• Brochure

Overview the IGO OutRider Heavy Duty Mobility Scooter

The IGO OutRider Mobility Scooter is a heavy-duty personal mobility vehicle that allows it’s user to experience all terrains with confidence. With a maximum speed of 15kph and an operating range of up to 25 kph, the OutRider can handle many long-distance expeditions. Independent suspension and a full-size Captain’s style seat assure that you will be traveling in comfort. During these extended journeys, the Outrider mobility scooter has two water bottle holders that are designed for cold beverages and are easily removable for cleaning. Feel in total control with a standard hand brake and a full front and rear lighting system to show you on your way.

What Makes This Different
The IGO OutRider mobility scooter is focused on providing the ultimate outdoor experience to the vehicle user. This is achieved in large part due to a four-wheel independent suspension system. The design of this system, along with with the 33 cm low profile solid tires, gives you the smoothest ride possible on even the roughest of terrains.

Why We Like It 
The control panel on the OutRider mobility scooter has all of the options that you can think of on a large, easy to read display. Features that you receive include a full front and rear lighting system with flashers and turn signals. Speed is controlled using the turn of a center knob and a safety horn is designed to be operated by using either your left or right hand. You will also always have a visual on your battery gauge, be it day or night, thanks to the backlit indicator.

What You Need To Know When Ordering

The IGO OutRider mobility scooter requires some assembly upon arrival, as the seat and any accessories ordered will need to be attached. The scooter’s batteries will need to be charged for 8-12 hours prior to use. Although this scooter is simple to assemble and disassemble, it will arrive in a single heavy box.

For users who require extra assistance in unpacking and setting up their scooter, our White Glove Delivery service is available in Johannesburg, Pretoria, Durban, and Cape Town. With this option, your scooter is brought into your home and tested, and all packaging material is removed.

Specs

Specifications for the IGO OutRider Mobility Scooter

Warranty

Warranty Information for the IGO Outrider Mobility scooter

Limited Lifetime Warranty

MobiltyScooters.co.za has provided information throughout the owner’s manual in regards to proper usage and care of your scooter.

Failure to adhere to this information will void the warranty of the scooter, its parts and the batteries supplied by MobilityScooters.co.za

The following warranty is granted only to the INITIAL Consumer who has purchased our product and commences on the Date of Purchase by the Consumer from an Authorised Provider.

Lifetime Limited Warranty

For the life of the scooter, from the date of purchase, in the event of defective materials or workmanship, we will repair or replace at our option any of the following structural frame components found to be defective by an representative: Steel Frame, Frame Welds, Tiller Frame, Front Fork, Seat Post.

Two-Year Warranty:

For the period of two years from the date of purchase, in the event of defective materials or workmanship, we will repair or replace at our option with any new or reconditioned components any of the following drive train components found to be defective by an authorised representative: Transaxle, Motor/Brake Assembly (electrical function only).

Note: An increase in operating noise of the transaxle DOES NOT constitute a defect. With normal wear and tear, operating noise is expected to increase.

For the period of two years from the date of purchase, in the event of defective materials or workmanship, we will repair or replace at our option any of the following electronic assemblies found to be defective by an authorised representative: Electronic Controller, Battery Charger, Dash Assembly, Potentiometer Assembly, Wire Harness(es).

Note: While charging batteries, it is normal for the battery charger to heat up. Heat coming from the battery charger does not constitute a defect.

Batteries/bearings and other consumable working parts are covered by a 6 month warranty. A battery is defective if it offers no power at all. Reduction in battery power during its lifetime is a normal.

Correct battery charging:

The charging system of the battery pack must be periodically checked to ensure that it doesn’t overcharge the battery, which can result in rejection of the warranty claim. Leaving the battery pack on charge for longer than 12 hours could result in over charging.

Active management of an unused battery pack:

Once purchased, the customer should be aware that the formation and build up of lead sulphate crystals will occur in a battery that is left standing over a long time period.  This will result in battery failure due to resistance in electron movement.  As this is natural degeneration and not due to poor battery manufacture, a warranty claim cannot be accepted in this instance.  The good news is that it is possible to guard against lead sulphate build up through periodic battery charging.  Probe recommends charging unused batteries once a month.

The existing warranty period applies to the replacement battery:

Many customers struggle to understand this concept, but it is important to note that the second, replacement battery that may be provided to the customer will only have a warranty period that remains from the first battery’s warranty period. For example, should the first battery be replaced at 3 months within a 6-month warranty period, the second, replacement battery will only have a warranty period for the three remaining months of the original warranty period.

Warranty Shipping:

For the period of one year from the date of purchase, in the event of defective materials or workmanship, we will collect and redeliver at our cost.

After the first year warranty, the respective parts are covered by warranty, however, the initial purchaser must deliver and collect from our workshops (any in South Africa)