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Mobility scooter Rental terms and conditions

Terms and conditions:


Clients are advised to read our Terms & Conditions carefully. Acceptance of and payment for a booking is acceptance of our Terms & Conditions. If clients have any queries contact a member of the Mobility scooters team.

Bookings will be confirmed in the form of a Booking form.

Equipment images on our website are examples only. Specific models cannot be guaranteed.

PB co. T/A Mobility Scooters reserve the right to refuse the supply of equipment if deemed in the interests of the safety of the client and others. Clients are advised to disclose any relevant information likely to affect the ability to operate equipment safely.


Mobility Scooters accepts most major credit cards as credit identification and payment at the time of rental.

Bookings are subject to a deposit of R5000 plus the first months rental of R1800.

Monthly debit order of reoccurring credit card payments are required for monthly hire

Full and final payment is required no later than 14 days prior to hire commencement date unless otherwise agreed. If a booking is made within 14 days of hire commencement date, full payment will be required at the time of booking. No Cash on delivery may be acceptable.

Mobility Scooters reserves the right, in its sole discretion, to seek a Debit Card authorization hold of the estimated rental charges.

If you fail to return the Scooter as agreed, Mobility Scooters will obtain additional authorizations from your account to cover the rental charges and the balance value of the scooter.

Positive identification in addition to your driver´s license will be required..



Rental Extensions

Scooters are due back at the date/time specified on the rental agreement. If you need to extend your rental, you must call us prior to expiration.


On delivery, you will receive a demonstration of the equipment, including charging, disassembling, and assembly if required. A member of our team will inspect the equipment at the time of collection to ensure it is returned in satisfactory condition

Mobility Scooters do not offer overseas hire agreements.


In the event of a technical problem, we will endeavour to resolve the situation as quickly as reasonably possible.
If the equipment is unable to be repaired, a replacement model of similar specification will be offered.
Should the problem be directly attributed to negligence or improper use, you will be liable to a call out and repair charge of R350 plus costs of the spare parts.

Cancelation and Refunds:

Monthly rentals: In the event that you choose to return the equipment earlier than the end of the calendar month paid for, a 20% admin fee will be charged. Hire periods can be extended subject to availability and any additional hire fees.

Daily rentals: In the event that you choose to return the equipment earlier than the agreed period, no refund will be made. Hire periods can be extended subject to availability and any additional hire fees.

Any refund is made at the discretion of Mobility Scooters.

Notification of any cancellation should be made as soon as possible to Mobility Scooters by emailing sales@mobiltyscooters.co.za or by calling 0861467772. Unless a booking has been cancelled in accordance with the above terms, no refund (if applicable) will be given.


Insurance and damage:

Mobility Scooters shall not be liable or responsible for the loss of or damage to any property left, lost, damaged, stolen, stored or transported by Renter, its agents, servants, or employees, or any other person on the scooter, either before or after the return thereof to Mobility Scooters

Renter assumes all risk of such loss or damage. Insurance for Loss or damage is for the renter.

Mobility Scooters is indemnified against all claims based upon or arising out of such loss or damage.

Renter assumes all risk and liability for any loss, damage or injury, including death, to persons or property of Renter or others arising out of the use, operation or driving of the mobility equipment.
Renter is responsible for the mobility equipment and will reimburse for the full cost of replacement upon demand for any damage, loss, theft, or destruction of the mobility equipment. The Renter understands and authorizes that Mobility Scooters will charge the credit card used for any repair costs or the replacement costs of the mobility equipment.
The following restrictions are cumulative and each shall apply to every use, operation or driving of the mobility equipment. Under no circumstances shall the mobility equipment be used, operated by any person: a) under the age of 18; or b) while under the influence of intoxicants or narcotics; or c) in an unsafe manner.
Renter shall defend, indemnify and hold harmless Mobility Scooters, all of their agents, officers, servants, and employees from and against any and all losses, liability claims, damages, injuries, demands, actions and causes of action whatsoever, arising out of or related to any loss, damage or injury claimed by persons that may arise from the use, operation or driving of the mobility equipment.
Renter assumes all costs and expenses of every kind and nature, including legal fees and disbursements arising out of and in connection with the use, operation or driving of the mobility equipment.
Mobility Scooters assumes no liability or responsibility for any acts or omissions of Renter or of Renters agents, servants, or employees.
Renter shall require drivers to operate the scooter with reasonable care and diligence and comply with the terms of this agreement. Renter shall notify Mobility Scooters immediately of any and all accidents and damage resulting from the use, operation or driving of the mobility equipment.


Any individual executing this Agreement as Renter in a representative capacity shall be bound personally, jointly and severally, with such fiduciary, corporation or other entity as to all obligations, expressed or implied, arising hereunder.

If any provisions hereof or the application of any provisions to any person or circumstance is held invalid or unenforceable, the remainder hereof and the application of such provision to other persons or circumstances shall remain valid and enforceable.


Privacy policy

All information regarding our clients will be used and stored in accordance with current Data Protection laws.
Mobility Scooters will not give clients’ personal details to third parties, or use client details for marketing, advertising or publicity purposes without consent.

All queries or complaints should be made by sending an email to sales@mobilityscooters.co.za or by calling 0861467772


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